When you can't pick up, Loopback answers in your company's name, sorts the burst pipes from the dripping taps, books the job, and texts you the details before you've washed your hands.
No new number, no new app. Forward the calls you miss to Loopback. When you pick up, it stays out of the way.
See how forwarding worksThe demo answers as a sample plumbing company. Interrupt it, mumble an address, panic about a flood. Then decide whether you'd trust it with your phone.
Tap to call · free · 24/7 (604) 216-1771On a computer? Dial it from your cell. It takes about two minutes.
They call the next plumber on the list. Put in your own numbers and see what the calls you miss are worth.
Keep your number. Turn on forwarding for unanswered, busy or after-hours calls, and they ring through to Loopback instead of voicemail.
Your company name, your service area, your hours, your rules on pricing and emergencies. You set them once in plain language.
Emergencies reach you right away. Everything else gets booked or queued, with a text summary on your phone after every call.
It knows a no-hot-water call from a sewer backup, and that one of them can wait until morning.
Active leaks, no water, backups and gas smells get escalated. A dripping tap gets a booking.
Calls and texts your on-call tech, and moves down the list if nobody answers.
Offers real openings and books them.
Takes the address, confirms you cover it, and politely turns away jobs you don't want.
Shares your call-out fee and price ranges, or none at all. It never makes up a number.
Vendors and robocalls get a polite no. You only hear about real customers.
A text with who called, what's wrong, where, and what happened next. The full transcript is there when you want it.
Prices in Canadian dollars, plus tax. No setup fee, no contract.
No. You keep the number on your truck and your website. Turn on call forwarding for missed or after-hours calls, and only those reach Loopback. We walk you through it for your carrier.
You choose how it introduces itself. It speaks naturally, handles interruptions, and gets callers to a booking or to you. Call the demo and judge for yourself.
It keeps the caller calm and gets their name, number, address and what's going wrong. Then it texts and emails those details to everyone on your notification list right away, so whoever is on call knows about it while the caller is still on the line.
Not yet. Booking requests come to you by text and email, and show up in your Loopback dashboard with the address, the problem and the day and arrival window the caller asked for. You confirm the visit there, which texts the caller, and add it to your own software.
No. It only shares the fees and ranges you give it. Leave pricing blank and it books a visit or takes a callback instead.
Each plan includes a set number of minutes. Minutes past that are billed per minute on your next invoice, and we text and email you when you go over.
Yes. Cancel anytime from your dashboard and it stays on until the end of the period you paid for. Turn off forwarding and your calls go straight back to you.
Two minutes on the demo line will tell you more than this page can.